A & R Garage Door Repair Glendale
About Ron Cruse
My name is Ronald Cruse, owner and operator of A & R Garage Door. My passion for the community starts with my involvement with a local homeless ministry and expands into providing quality garage door services to Phoenix communities.
I started in the garage door repair industry 14 years ago from the ground floor - literally, I started with a broom, sweeping floors. Learning the ropes, I understood the key to growth was building relationships and gaining word of mouth business. Since I started my own garage door company in 2004, I have operated the same way: I answer the phone, I troubleshoot and fulfill the services. This is what my customers like and it's what they tell their friends and family about. See our reviews below. We have over 50 positive reviews and an "A+" rating with the BBB and Angie's List.
In an industry overshadowed with shady sales tactics, people are willing to become a loyal customer because of relationship, but more to the point, because they are not willing to roll the dice on a new garage door company.
When you hire my company, there are no sub-contractors or runarounds; I will be there when I say I will and you'll get a price that is below most of my competitors.
The strength of my customer relationships is my marketing - I don't plan on changing this anytime soon. I look forward to hearing from you and assisting with your upcoming project.
Call me today: 602.427.7808
Our Garage Door Repair Customer Reviews for Phoenix, AZ
ANGIE'S LIST Customer Reviews
July 30, 2014
Description Of Work:
Replaced broken garage door spring with a replacement spring that I already had.
I left a message with A&R late in the evening...after 7pm, I think. Ron returned my call promptly and scheduled a visit the next afternoon. He called ahead of schedule, informing me that he was running 45 min - 1 hour late. He got to my house right about 1 hour after the scheduled time. Ron and his apprentice were friendly, professional, and worked quickly. He replaced the spring and both cables. He recommended replacing rollers in the near future but didn't pressure me into doing it now. I was very happy with Ron and will certainly use him in the future.
July 28, 2014
Description Of Work:
Garage door replaced after accident in about 24 hours
A friend of ours accidentally ran into our garage door on Sunday. These guys came out Sunday to give an estimate and came back Monday and fixed it! Outstanding service and price! I highly recommend A&R Garage!!!
July 10, 2014
Description Of Work:
A&R Garage Door offered an Angie's Big Deal for garage door tune-up and roller replace for $99. As my garage door is 18 y/o, I wanted to have this done for maintenance purposes.
Vendor showed prior to scheduled time, but that was ok with me. Had an assistant and above referenced services were completed within 15 minutes. Told me that spring should be replaced in the near future, but didn't try to 'strong arm' me into any type of additional purchase today. Service per Big Deal was completed, and I will utilize A&R Garage Door for all of my future garage door needs/service. Thank you for your service!!!
GOOGLE+ Customer Reviews
Just the best service I have ever had when it comes to problems with my Garage Door. The cost for service was right and the work was fast and no problems. Thx A & R... DR J
A&R Garage Door repair guy came out to service my two car garage door at 1 am and I had 3 other so called garage door repair company's come out and all of them wanted over $700 to fix my garage door and they would not tell me what was wrong.
They all gave me some BS about the spring needing to be replaced. My spring was not even broke. I told all of them to take a hike.
I started this search at 9:00 Friday morning. So, when I called Ron around 8:00pm and told him what the garage door was doing, he said sounds like it is out of alignment.Right then I knew I wanted him to come out and do the repair.
Right then I knew I wanted him to come out and do the repair.
He told me he was working on an install and after that had one more stop and then he could come out. I said, "Great see you then."
When he showed up right before 1:00am, I was a little tired and rude only cuz of the other jerkies that wasted my time. Ron just kept smiling and told me I was not the 1st person to tell him a story like that, he understood where I was coming from.
Ron took about 3 minutes and said, "Yep, that is what I figured," and showed me how the track bolts had loosened and the track was off.
Ron reset the whole track and replaced only one cable and told me the rollers were just about to break and showed me what he was talking about. Ron really knew his stuff.
Thx Ron I hope this review helps others when they are looking for the right garage door repair guy.
Great guy, great service. When I needed my garage door repaired I had to talk to a few garage door repair companys before talking with the owner Ron.
Ron was so smart and his prices are the best. So, if you ever need repairs to your garage door give Ron a call. Thx Ron for all your help, Dev
YELLOW PAGES Customer Reviews
posted: Wednesday, Sep 7 12:00am
Ron at A&R Garage Doors is awesome. He is fair, efficient, and knows his stuff. His prices are more than fair. He keeps his appointments and is on time. When he was delayed, he called me to let me know.
I have no hesitation in referring him to friends and relatives. I don't think you can go wrong depending on their services, their prices, their punctuality, and their professionalism. Good job!!!
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